Terms & Conditions

Please make sure you have read and understood the terms and conditions before you make a booking. By placing a booking, you are deemed to have read, understood and agreed to them.

General

Dogs must be kept on lead at all times, unless told otherwise by the instructor.
You must not bring your dog if he/she is unwell or has a contagious disease.
Please consult with me prior to bringing bitches in season for a 121 Training Session. Please do not bring bitches in season to Group Classes. I would still expect you to attend Group Classes in person without your dog so that you can continue learning and apply this at home.
Only positive force-free methods are to be used during training.
Before entering the training area, ensure all other dogs are under control and not within 5 meters of the gate.
Unless expressly agreed in writing before the session, only dogs who are friendly to other dogs and people are to attend training sessions.

Children in Classes

All children under 16 are the sole responsibility of the adult who books the course and must remain on site to supervise throughout the session. Under no circumstances should children under 10 years of age be responsible for any dog whilst on the premises, although they are welcome to train alongside a parent or guardian at your own risk.

Photographs and Recordings

Photographs and/or recordings may be taken by First Place Dog Training during training classes or one to one sessions for educational and promotional purposes. No other photographs and/or recordings may be taken without prior permission from First Place Dog Training.

Health and Safety

First Place Dog Training accepts no responsibility for injury, illness, loss, damage or accident to you, your dog, spectator, other persons or property.

Dog training can be a physical activity and handlers are reminded to take due care and attention to their and others’ safety.
Handlers are responsible for their dog’s actions and behaviour at all times.
Keep your distance between dogs – your dog may be friendly and relaxed arounds others but not all of them are.
Please make sure you wear suitable clothing and shoes – training is held outdoors in a grassy, enclosed area.

Vaccinations

First Place Dog Training recommend that all dogs and puppies are fully vaccinated or titre tested, as recommended by your veterinary surgeon. However, if you chose to bring your dog to classes unvaccinated, this is entirely at your own risk and you will be fully responsible for any issues arising as a result of non-vaccination.

Class Etiquette & What to Bring

Arrive 5 minutes before class and be ready to start on time.
If there is another class running when you arrive please leave your dog in the vehicle until they are finished and off-site.
Maximum of 2 people per dog to attend to avoid extra distractions for the dogs.
Allow other dogs lots of space.
Keep your dogs on a lead at all times.
Do not allow dogs to meet face to face.
Be considerate of language and behaviour being used in class and around others.
Flat collars or harness for training. No slip leads or retractable leads.
Clean up after your dog.
Please note there is no toilet available.
Dress yourself for the weather as the classes are outside.
If your dog needs extra warmth or to be kept dry, consider if they need a coat to keep comfortable.
Brings lots of high-value treats — more than you think! Unsure what to bring? We recommend JR Pet Products Pure Paté
If your dog loves toys, bring their favourite along to class.

This information, as well as future updates to this list can be found on the Class Etiquette & What to Bring page.

Payment

All bookings must be paid in advance via a Stripe payment link I will send you. Until payment has been received, the booking has not been confirmed. Payment should be made within 48 hours of booking or your slot/placement may be given to someone else.

Priority will be given to clients who book and pay for the complete course, but if there are any further spaces available, these will be available at a charge per session.
Payments for bookings are non-transferable and non-refundable.
Payment is only taken via Stripe payment links — I do not accept cash.

Cancellations

Non-attendance will result in the loss of the payment. Cancelling a scheduled appointment within 48 hours of the appointment will result in the loss of the payment or course session unless rescheduled. Rescheduling an appointment is at the discretion of First Place Dog Training.

We reserve the right to change the timing, date or venue of Group Classes or 121 Training Sessions in order to provide a high-quality service or where it is necessary for reasons beyond our control.

In the event of unforeseen circumstances, such as extreme weather conditions that render in-person group classes impractical or unsafe, First Place Dog Training reserves the right to modify the mode of instruction to ensure the continuity of the course.

If in-person sessions are affected by bad or extreme weather, First Place Dog Training may, at its discretion, conduct the sessions via Zoom video call or an alternative online platform. This decision will be made with the safety and well-being of participants in mind.

Participants will be notified as promptly as possible regarding any changes in the mode of instruction. It is the responsibility of participants to ensure they have the necessary equipment and internet connection to participate in virtual sessions.

First Place Dog Training is committed to delivering the course content and maintaining the scheduled timeline despite unforeseen challenges. By enrolling in our courses, participants acknowledge and agree to adapt to such changes as needed.

Data Protection

By booking with First Place Dog Training, you are agreeing for your records to be kept on file and that you can be contacted with relevant information, but First Place Dog Training will not share details with any third party.

Further information about this can be found on our Privacy Policy page.