Terms & Conditions

Please make sure you have read and understood the terms and conditions before you make a booking. By placing a booking, you are deemed to have read, understood and agreed to them.

Last updated: 28/06/2026

General

Dogs must be kept on lead at all times, unless told otherwise by the instructor.
Please consult with me prior to bringing bitches in season for a 121 Training Session.
Only positive force-free methods are to be used during training.

Children in Classes

All children under 16 are the sole responsibility of the adult who books a training session and must remain for the full duration of the training session to supervise. Under no circumstances should children under 10 years of age be responsible for any dog during the training session, although they are welcome to train alongside a parent or guardian at your own risk.

Photographs and Recordings

Photographs and/or recordings may be taken by First Place Dog Training during 121 sessions for educational and promotional purposes. No other photographs and/or recordings may be taken without prior permission from First Place Dog Training.

Health and Safety

First Place Dog Training accepts no responsibility for injury, illness, loss, damage or accident to you, your dog, spectator, other persons or property.

Dog training can be a physical activity and handlers are reminded to take due care and attention to their and others’ safety.
Handlers are responsible for their dog’s actions and behaviour at all times.
Keep your distance between dogs – your dog may be friendly and relaxed arounds others but not all of them are.
Please make sure you wear suitable clothing and shoes.

Payment

All bookings must be paid in advance via a Stripe payment link I will send you. Until payment has been received, the booking has not been confirmed. Payment should be made within 48 hours of booking or your slot/placement may be given to someone else.

Payments for bookings are non-transferable and non-refundable.
Payment is only taken via Stripe payment links — I do not accept cash.

Cancellations

Non-attendance will result in the loss of the payment. Cancelling a scheduled appointment within 48 hours of the appointment will result in the loss of the payment or training session unless rescheduled. Rescheduling an appointment is at the discretion of First Place Dog Training.

We reserve the right to change the timing, date or venue of 121 Training Sessions in order to provide a high-quality service or where it is necessary for reasons beyond our control.

Multi-Session 1-2-1 Training Packages

Multi-Session 1-2-1 Training Packages must be used within a three-month period from the date of purchase. Any unused sessions after this period will be forfeited and are non-refundable. It is the client’s responsibility to schedule and attend sessions within the timeframe. Extensions may be granted in exceptional circumstances at the discretion of the trainer.

In the event of unforeseen circumstances, such as extreme weather conditions that render in-person training sessions impractical or unsafe, First Place Dog Training reserves the right to modify the mode of instruction to ensure the continuity of the training.

If in-person sessions are affected by bad or extreme weather, First Place Dog Training may, at its discretion, conduct the sessions via Zoom video call or an alternative online platform. This decision will be made with the safety and well-being of participants in mind.

Participants will be notified as promptly as possible regarding any changes in the mode of instruction. It is the responsibility of participants to ensure they have the necessary equipment and internet connection to participate in virtual sessions.

Data Protection

By booking with First Place Dog Training, you are agreeing for your records to be kept on file and that you can be contacted with relevant information, but First Place Dog Training will not share details with any third party.

Further information about this can be found on our Privacy Policy page.